TORRINGTON – Charter Oak Home Care announced recently that it received the 2021 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Charter Oak Home Care is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.
“We’re excited to congratulate Charter Oak Home Care for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “It’s wonderful to see the hard work that Charter Oak Home Care is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback. “At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Charter Oak Home Care as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
“We are honored to accept this award. It is a testament to our compassionate, diligent caregivers and office team who work daily to ensure that our clients have the best possible care,” says Conant Schoenly, President of Charter Oak Home Care.