Charter Oak Home Care announced today that it has received both the 2023 Best of Home Care® – Provider of Choice and Employer of Choice Awards from HCP. These awards are granted only to the top-ranking home care providers, based on client and employee satisfaction scores gathered by HCP. Charter Oak Home Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate Charter Oak Home Care on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Todd Austin, President of HCP. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Charter Oak Home Care has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
Best of Home Care providers have contracted with HCP to gather feedback from their clients and caregivers via live phone interviews each month. Because HCP is an independent company, it can collect honest and unbiased feedback.
“Receiving unbiased feedback from our care team and clients is vital as it allows us to make changes and serve our stakeholders to the best of our ability. Receiving both the “Provider of Choice” and “Employer of Choice” means the world to us as we continue our journey of service,” says Conant Schoenly President.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “We’re thrilled to recognize Charter Oak Home Care as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”