Connecticut’s Oldest and Most Trusted Home Care Agency

Since 1985 we have been fulfilling our motto, “Commitment to Serve,” helping Connecticut’s seniors remain independent in the comfort and security of their own homes.

Services

Experienced
In-Home Care

Established in 1985, Charter Oak Home Care provides compassionate care to Connecticut’s seniors.

Caring
Staff

We hire experienced caregivers and require them to pass a rigorous interview process.

Relationships
Matter

Our clients often become friends and join the Charter Oak Home Care family.

Family Owned &
Veteran Operated

We are a family owned company serving your family at home.

Experienced In-Home Care

Established in 1985, Charter Oak Home Care provides compassionate care to Connecticut’s seniors.

Caring Staff

We hire experienced caregivers and require them to pass a rigorous interview process.

Relationships Matter

Our clients often become friends and join the Charter Oak Home Care family.

Family Owned & Veteran Operated

We are a family owned company serving your family at home.

The Client Perspective

When it comes to providing home care services, we do our very best. But don’t take our word for it, watch this video and let our clients tell you what they think.

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Charter Oak Home Care Founded

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Connecticut Families Helped

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Life Transforming Visits

Caregiver Appreciation

I think Charter Oak Home Care treats me so well. They are simply the best and I am very happy I get to live at home with my daughter and family - Pinhua

Charter Oak is the best, simply wonderful people! - Charlotte N

Charter Oak has done a wonderful job finding me the perfect caregiver. - Margaret M

Our caregivers are very compassionate and always have our mom’s best interest in mind … it has taken a huge worry off our hands when we need to leave mom at the house. We feel very fortunate to have Charter Oak! - Katherine A

I receive wonderful care, and my caregiver is like family. - Elizabeth R

We are thankful to be a part of Charter Oak, a place where people are #1. They are supportive caring and compassionate. - Nebis P

I love my caregiver Kate… she made me whole. Kate gets me walking, singing and sometimes even dancing! - Sally S

Why Choose Us

Caregivers
Our Caregivers appreciate working for a company that cares about their needs as well as the needs of clients. We do this by providing industry leading wages and benefits and treating each care team member the way we would wish to be treated. This is reflected in our low turnover rate compared to the industry average.
Reputation
Established in 1985, we are the oldest home care agency in Connecticut. We take our steady stream of referrals as our highest compliment.
Specialized Staff Training
All our staff regardless of past experience must study for and pass rigorous testing. We also offer ongoing training to all our caregivers so they can provide the best care possible.
Family Owned and Veteran Operated
Since our founding, Charter Oak Home Care has been family owned and operated. It’s founders are both former military who have made a career of both service to our Country and service to their community.
Commitment
To serve with excellence in all we do.

Services

Our Mission

Our motto “Commitment To Serve” applies to all the services offered through Charter Oak Home Care. From companions, to homemakers and personal care attendants, we strive to deliver to our family of clients the same quality of service we would wish for ourselves. Most of our care givers have served our State’s elders for many years, and were chosen because of their heartfelt desire to make a positive difference in the lives of those we serve.

Our History

“My family has a long history of taking care of our older family members. At age twenty, I helped my cancer ridden, deaf grandmother ambulate from her bedroom to the bathroom at night through a buzzer device in my adjoining room. Twenty years later, I left my marketing position to assist my father in the final months of caring for my mother who was battling bone cancer. At the wish of both of these much loved women, they were cared for at home by those who loved them dearly.

In 1985, I started Charter Oak, dedicated to serving the needs of elders, like my mother and grandmother, who choose to reside in their own homes, cared for by our loving family of caregivers. Our motto ‘Commitment To Serve’ remains as true today as it was so many years ago.”

— Newt Schoenly

Our Commitment

Charter Oak Home Care provides a variety of services designed to meet your family’s needs. From homemakers to personal care attendants, we will serve your loved ones in whatever way possible to ensure their comfort, dignity and independence at home. The experience Charter Oak has gained through providing years of elder home services enables us to help you evaluate options. Together, we can tailor a service plan that considers your individual needs and preferences.

“You transformed my mother’s apartment making her home a pleasant place to be. Mom looked forward to your twice weekly visits. You made her day and her home!”

Mrs. K's daughter, Canton, CT

"From meal preparation, to shopping and cleaning, to being a listening ear, Darlene was just great with my parents. She just seemed to know what to do because she really cared."

Mrs. D. S., Winsted, CT

“Words cannot express our deep gratitude for the outstanding care you have provided for my father over the years. Your service allowed him to remain at home as he wished until his death last spring. He looked forward to Kathy’s visits and my sister and I had peace of mind knowing that Dad was well cared for. Thank you from the bottom of our hearts.”

Mrs. S. H., Goshen, CT

“Charter Oak Home Care is excellent, on time, pleasant and does a wonderful job.”

Mrs. V., West Hartford, CT

“I don’t know what I’d do without you.”

Mrs. D., Windsor Locks, CT

“Over a period of many years, we have found Charter Oak Home Care to be dependable, reliable and thorough. Charter Oak has never let us down. They take the worry off of our shoulders.”

Mrs. B.Z., Torrington, CT

“Joanne was there for my mother’s 85th birthday and wedding of our granddaughter. What a difference it made for us all. She was part of the family who enabled us each to relax and enjoy knowing that mom was in good hands. And, mom had the best time ever!”

Mrs. T., Litchfield, CT

“Nancy is #1, very good at everything that she touches. She seems to know just what to do.”

Mrs. B. Z., Torrington, CT

“I was grateful that you came every day to help me with my elastic socks and breakfast. Emery not only did his job well, but became a trusted friend over the years.”

Mr. B., Salisbury, CT

Charter Oak Home Care is the best! From the office staff to my mother's home health aide Christine. She is a gem and my mother adores her. We couldn't be more pleased with Charter Oak.

Tara P. - Harwinton, CT

Charter Oak Home Care was there for my father in all aspects. Office staff handled any adjustment to his schedule or care promptly. Our caregivers were excellent and communicated to me anything that I needed to know. I would recommend Charter Oak Home Care to anyone seeking a full service agency to care for a loved one.

Tom H. - Torrington, CT

Designation

I cannot overstate the role Charter Oak played in my cousin's life and the depth of loss her husband would have endured if she was placed in a nursing facility. They were inseparable. The staff at Charter Oak met every challenge. While services have ended, my family will forever owe the staff for the years of love and comfort they provided.

Donald B. - Avon, CT

I had interviewed several home health care companies and decided on Charter Oak Home Care. They listened to what my needs were for my mom and delivered! We are so happy with Becky! She is perfect for our family and my mom is very happy. I would recommend Charter Oak Home Care to anyone looking for that special care giver for their loved ones.

Ellen D. - Farmington, CT

Charter Oak came to the rescue when a family member needed care and wanted to stay at home. They worked seamlessly to provide care that fit our needs and schedule. Every caregiver fit into the household with ease. Thank you Charter Oak

Jan R. - Litchfield, CT

Commitment To Excellence

We are humbled to have received the Leader in Experience Award given to the top 10% of home care agencies nationally by independent research firm Activated Insights. In addition we have won both the Provider and Employer of Choice Awards for 2025. You can read more about these awards here. We are grateful for our care team's commitment to provide word-class home care to our clients.

Commitment To Excellence

Frequently Asked Questions

What services do you provide?

How do you ensure quality service?

Our staff and caregivers are essential to ensuring quality service. To this end, we conduct thorough background checks, interviews and rigorous testing before we hire each team member. Once hired, regardless of experience level, we offer ongoing training. Our free in-home assessments help to ensure the best possible client/caregiver match. We regularly follow up with clients and family members to ensure they are satisfied with our services. Finally we use an outside firm to collect feedback from our team and clients and compare our scores with that of home care providers across the country. We are committed to continual learning and improvement in all areas of our service delivery.

How can I pay for services?

Are you insured and bonded?

What makes Charter Oak Home Care unique?

Reputation: since 1985 we have stood the test of time as the oldest home care agency in Connecticut and receive a steady stream of referrals which we take as our highest compliment
Veteran and Family Owned: We are not a franchise or conglomerate. Rather we are a collection of families in the community serving other families.
Staff and Caregivers: In an industry with high turnover, we pride ourselves on hiring and retaining excellent caregivers.

How soon can you start services?

Do you have a service minimum?

What happens if my needs change? Do I have to sign a long term contract?

We Understand Your Home Care Challenges and Are Here To Help

Complimentary CONSULTATION

Connecticut’s Oldest and Most Trusted Home Care Agency

ExperiencedIn-Home Care

CaringStaff

RelationshipsMatter

Family Owned &Veteran Operated

Experienced In-Home Care

Caring Staff

Relationships Matter

Family Owned & Veteran Operated

The Client Perspective

The Client Perspective

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Caregiver Appreciation

Why Choose Us

Caregivers

Reputation

Specialized Staff Training

Family Owned and Veteran Operated

Commitment

Our Mission

Our History

Our Commitment

Mrs. K's daughter, Canton, CT

Mrs. D. S., Winsted, CT

Mrs. S. H., Goshen, CT

Mrs. V., West Hartford, CT

Mrs. D., Windsor Locks, CT

Mrs. B.Z., Torrington, CT

Mrs. T., Litchfield, CT

Mrs. B. Z., Torrington, CT

Mr. B., Salisbury, CT

Tara P. - Harwinton, CT

Tom H. - Torrington, CT

Donald B. - Avon, CT

Ellen D. - Farmington, CT

Jan R. - Litchfield, CT

Commitment To Excellence

Commitment To Excellence

Frequently Asked Questions

What services do you provide?

How do you ensure quality service?

How can I pay for services?

Are you insured and bonded?

What makes Charter Oak Home Care unique?

How soon can you start services?

Do you have a service minimum?

What happens if my needs change? Do I have to sign a long term contract?

We Understand Your Home Care Challenges and Are Here To Help

Services

Careers

Resources

Charter Oak Home Care

Connect With Us

Our Affiliations

Charter Oak Home Care

Connect With Us

Experienced
In-Home Care

Caring
Staff

Relationships
Matter

Family Owned &
Veteran Operated