The Client Perspective
When it comes to home care, we believe we are one of the best but don’t take our word for it, watch the video and let our clients tell you in their own words what they think of our home care services.
Proudly Serving Our Community
Why Choose Us?
- Caregivers: Our caregivers appreciate working for a company that truly cares about their needs as well as the needs of clients. This is shown by the fact that in home care the average caregiver retention rate is just 46%, but we are proud to have a retention rate of well over 80%.
Reputation: Established in 1985, we have stood the test of time. We take our steady stream of referrals as our highest compliment.
Specialized Staff Training: All our staff regardless of past experience must study for and pass rigorous testing. They must also pass field training under the supervision of experienced trainers before caregivers can serve on their own.
Family owned and veteran operated: Since our founding, Charter Oak Home Care has been family owned and operated. It’s founders are both former military who have made a career of both service to our Country and service to their community.
Commitment: to serve with excellence in all we do.
“Over a period of many years, we have found Charter Oak Home Care to be dependable, reliable and thorough. Charter Oak has never let us down. They take the worry off of our shoulders.”
“You transformed my mother’s apartment making her home a pleasant place to be. Mom looked forward to your twice weekly visits. You made her day and her home!”
“I don’t know what I’d do without you.”
“Joanne was there for my mother’s 85th birthday and wedding of our granddaughter. What a difference it made for us all. She was part of the family who enabled us each to relax and enjoy knowing that mom was in good hands. And, mom had the best time ever!”
“From meal preparation, to shopping and cleaning, to being a listening ear, Darlene was just great with my parents. She just seemed to know what to do because she really cared.”
“Charter Oak Home Care is excellent, on time, pleasant and does a wonderful job.”
“I was grateful that you came every day to help me with my elastic socks and breakfast. Emery not only did his job well, but became a trusted friend over the years.”
“Nancy is #1, very good at everything that she touches. She seems to know just what to do.”
“Words cannot express our deep gratitude for the outstanding care you have provided for my father over the years. Your service allowed him to remain at home as he wished until his death last spring. He looked forward to Kathy’s visits and my sister and I had peace of mind knowing that Dad was well cared for. Thank you from the bottom of our hearts.”
Commitment To Excellence
We are humbled to have received both the Provider and Employer of Choice Awards for 2023. You can read more about these awards here. We are grateful for our care team’s commitment to provide world-class home care to our clients.
