While many older adults wish to remain at home, sometimes because of choice or necessity an Assisted Living Community is the best option. Charter Oak Home Care is proud to partner with Assisted Living Communities like Keystone Place at Newbury Brook which strive to provide an excellent experience for residents. Recently we caught up with our friends at Keystone and asked them what are some common questions families ask when moving into their community. Below is their thoughtful response.
What kind of care and support will my loved one receive?
This is the first and most important question. Families want to know that their loved ones will be safe, cared for, and respected. At Keystone Place at Newbury Brook, we offer personalized care plans tailored to each resident’s unique needs. Whether it’s assistance with activities of daily living, medication management, or memory support, our team is available 24/7 to provide compassionate and professional care.
What does a typical day look like?
Families often wonder if their loved one will be engaged, active, and socially fulfilled. Our vibrant Life Enrichment Program includes daily activities such as fitness classes, live entertainment, games, spiritual services, and outings. Residents are encouraged to participate as much or as little as they choose—ensuring a healthy balance between independence and connection.
What’s included in the monthly fee?
Finances are a natural concern. At Keystone Place, we offer monthly pricing that covers rent, three delicious chef-prepared meals a day, housekeeping, transportation, activities, and 24-hour staffing. Our care cost is tailored for each resident’s specific needs, promoting independence and dignity. We pride ourselves on transparency.
How does the community ensure safety?
Safety and peace of mind are paramount. Our community is equipped with emergency call systems, secure entrances, and trained staff who are always nearby. We also conduct regular wellness checks and maintain strong communication with families to keep everyone informed and involved.
What makes Keystone Place different from other communities?
Families often want to know what sets us apart. Simply put it’s our people and our culture. We believe in treating every resident like family—with dignity, warmth, and genuine care. From the moment you walk through our doors, you’ll notice the difference in atmosphere, engagement, and compassion. Our residents aren’t just living here, they’re thriving.
Can family and friends visit often?
Absolutely. We encourage frequent visits and offer multiple welcoming spaces for families to gather. Whether it’s a shared meal in our dining room or a walk on our beautiful grounds, having soft serve ice cream, we believe family connections are essential to resident happiness.
What happens if my loved one’s needs change?
Our continuum of care ensures that as your loved one’s needs evolve, we are prepared to adapt with them. With both Assisted Living and Memory Care under one roof, residents can age in place with familiar faces and surroundings.
If you have any questions or would like to set up a personal tour, contact our Senior Living Counselor, Sharon Cataldo at 860-618-7370.
